Service Overview

The Programs present a balanced blend of formal lectures, structured and unstructured exercises that are designed to challenge and improve organisational performance through effective supervisory and leadership skills. The Programs are outcome focused. The professional facilitation continually links the activities back to the workplace for greater application of the skills learned.

Leadership Development Programs

A Program that takes you on a journey far beyond traditional leadership training. Leadership development is ultimately personal development. The impact on individual and team members will be powerful, immediate, sustainable and the skills are directly transferable to your workplace.

Are leaders born or developed?
There is no doubt that some people are born with a natural ability to foster and develop relationships, intuitively bringing the very best out of all those around them. There’s also no doubt that many of the abilities that make up a great leader can be learned.

How do you score as a leader?
Check your leadership skills against this list.

Good leaders:

• value trust, openness and co-operation

• encourage leadership in others

• focus on relationships

• develop and maintain team spirit

• encourage learning in others

• value difference

• see change as integral

• recognise their preferred style of leadership and adapt when required

• are committed to continued self and team development

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Strategic and Business Planning Workshops

A dynamic strategic plan will provide an effective and realistic decision making framework from which all decisions impacting on or concerning the business can be made.

Facilitation of strategic and business planning workshops that guide you to answer the five fundamental questions:

• Where are we now?

• Where do we want to be?

• How will we get there?

• How will we know when we get there? (milestones, indicators, evaluation and feedback)

• And how to make it work when you involve people and personalities.

“If intelligence about competitors and strategic planning is not used in decisions about the allocation of resources then it can end up a trivial pursuit.” - Matt Coburn, Fusfeld Group 1998

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High Performance Team Development Programs

From our Discovery Learning High Performance Team Development Programs, you can expect the following:

• Establishment of an effective communication process

• Establishment and reinforcement of effective personal behaviours that contribute to effective team work.

• Establishment of an effective team strategy for problem solving and conflict situations in the work place.

• Establishment of trust and support as a firm basis for team achievement

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Supervisor Training

The skills presented and practiced in this program include:

• Defining the role of Supervisor in Industry today

• Defining personal leadership style, strengths and weaknesses

• Understanding the factors that impact on our ability to lead

• Defining the role of leader in a team environment

• Developing effective and healthy work relationships

• Developing effective delegation processes

• Understanding how to utilising change management principles and strategies (to manage constant change personally)

• Effective communication, negotiation and conflict resolution

• Giving performance related feedback

• Planning skills, and;

• Developing an environment of co-operation under competitive or competing pressures (cross departmentally)

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Train Small Groups

To develop the knowledge, skills and attitude for a workplace trainer to conduct effective on the job training and to facilitate knowledge based sessions.

Objectives:

This program has been designed to help you:

• Gain insight and an understanding of your personal learning-style preference.

• Incorporate the principles of adult learning and apply these to a training session.

• Identify the need for skill enhancement and on the job training needs through the application of a functional job analysis tool.

• Plan and deliver both skills sessions and a knowledge information session.

• Develop effective skills in planning, prioritising and presenting learning outcomes

Outcomes:

On completion of the workshop, it is expected that you will be able to confidently plan and deliver both skills sessions and an information delivery session; be able to assess the training needs and competency level of learning participants.

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Coaching and Performance Management Program

This program presents an opportunity to enhance your current effectiveness in leading and managing individuals and teams by expanding your range of skills in the areas of coaching and conducting performance appraisals to ensure regular formal feedback is carried out.

Objectives:

The Coaching and Performance Management program has been designed to help you:

• Develop specific coaching skills and techniques to apply for individuals and teams

• Develop supervisors/managers who are able to facilitate the development, learning and performance of individuals and teams.

• Gain insight and an understanding of the impact of your own personal style and values in relation to coaching to provide a foundation to develop your own ability as a coach.

• Better recognise the critical components principles underlying effective coaching as a tool leading to continuous performance improvement.

• To practice focused, disciplined processes for coaching to ensure successful outcomes in each coaching intervention.

• To help you develop self-awareness about your own strengths and weaknesses in coaching and performance appraisal.

Outcomes:

On completion of this program, it is expected that you will better manage the performance, learning and development of individuals and teams you manage. Be able to implement a range of strategies to allow developmental and coaching opportunities for the workforce; and be able to conduct effective performance appraisals

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Community Leadership Program

Building capacity with people from developing countries now working indirectly with Australian mining companies. The program builds business and communication skills and behaviours that enhance the efficiency and understanding of business practices. The program addresses the cultural differences that can create a challenge in merging western business and a developing country.

This workshop has been designed for community leaders and representatives to enhance their understanding of how to initiate, develop and execute projects through a Project Management Structure. It has also been designed to influence and direct resource allocation to maximise outcomes.

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Occupational Health, Safety and Emergency Management

Discovery Learning recognise the significant challenge mining operations face in balancing production, cost, environment and safety management as a single imperative. This demands the consolidation of a positive safety culture and systems approach that will maximise protection for the workforce, the environment, equipment and other assets, without removing the ability to perform the work effectively.

Our Senior Consultant Phil Walker has 23 years experience in open pit and underground mining, including current and extensive management and training experience at operations level in the areas of OHS and Emergency Response. Phil has experience in Australia, Papua New Guinea and Tanzania.

Emergency Response Team Training and Development 

A key aspect of emergency management is the ability to be able to respond safely, promptly and effectively to an emergency situation using the resources available.   

The core modules of the Discovery Learning Mines Rescue Program are designed to introduce and develop the above abilities through an integrated program including:

• Industrial Rope Rescue (Heights & Depths Access and Extrication)

• Self Contained Breathing Apparatus - Open &/or Closed circuit type. (Site dependent)

• Industrial Fire Fighting including first response teams.

• Vehicle Entrapment Extrication and heavy rescue (Using hydraulic and pneumatic powered equipment)

• Emergency Response Team Leadership & Team Development.

Summary

Discovery Learning can provide a tailored solution to the safety and emergency management needs of a mining operation either pre or post commissioning stage regardless of the location throughout the world.

We can provide a quality emergency response team training program and support this with advice on emergency first response needs, including equipment and facility requirements based on the specific location and hazards identified and with reference to corporate and local regulations and standards. 

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